FAQ For Riders
Can’t find the answer you're looking for? Reach out to our awesome rider support team.
KTM Motorcycles NORTH AMERICA, INC. reminds riders to always wear protective gear including an approved helmet. SAFETY FIRST!
- WHAT IS THE KTM Motorcycles CONTINGENCY PROGRAM / ktmcash.com?
- KTM Motorcycles offers incentives for amateurs (dealer credits) and professionals (cash) riders when they earn top finishes while riding KTM Motorcycles motorcycles at select events across the United States and Canada. This is known as Contingency. There are no fees charged to riders, promoters, or dealerships to participate. KTM Motorcycles Cash is the website used to streamline the program where riders can signup for the program, find KTM Motorcycles Contingency events and participating dealers as well as track the awards that have been earned and redeemed.
- HOW DO I SIGN UP FOR THE PROGRAM?
To be eligible for KTM Motorcycles Cash, you must have an account on ktmcash.com. Sign up at the
You will be required to add your KTM Motorcycles Motorcycle information and some personal information so you can be verified for the program. Any rider under the age of 18 requires the consent of a parent or guardian to participate in the program, which can be provided during the signup process.
- Riders should use the same email address that is associated with their contingency account when signing up for/registering for race events.
- Your email address is used to associate your race results from the promoters. If the promoter has the email address you used to create your Contingency account, then the results and your account will align and you will have less issues with collecting your Race Contingency.
- HOW DO I EARN KTM Motorcycles CASH?
- KTM Motorcycles pays contingency at nearly 1,000 events / series each year in motocross, off-road, road racing, flat track and Supermoto. You can earn KTM Motorcycles Cash when you a finish in a paying position in a paying class at an eligible KTM Motorcycles Contingency event. For example, 3rd Place in 250 B Modified at Loretta Lynns AMA Amateur National. View the full list of KTM Motorcycles Contingency events at the Events page KTM Motorcycles Cash is awarded once a result in an eligible class / event / series is verified by the promoter.
- WHAT IS THE DIFFERENCE BETWEEN AMATEUR & PRO KTM Motorcycles CASH?
- Amateur riders earn cash value credits that can be used to purchase products at any participating KTM Motorcycles North America dealership. To find a participating KTM Motorcycles dealer, check your local KTM Motorcycles Dealers
- Professionals can earn Pro KTM Motorcycles Cash awards which are paid directly through a debit card. The Pro Payment Setup will require you to contact the KTM Motorcycles Contingency team and provide the necessary documentation in order for them to issue a debit card to you.
- To receive a KTM Motorcycles Cash, you must compete in a National Pro class. Please refer to the series payout page to see which classes payout in cash (they will have the signs next to each amount.)
- After finishing in a paying position in a paying pro class at an eligible KTM Motorcycles Contingency event you will receive a notification on your account dashboard asking you to complete the Pro Payment Setup.
- The Pro Payment Setup requires you to download a W-9 (for US & CANADA Riders) or a W-8 BEN (for International Riders), fill it out and attach it along with a photo of your driver's license to firstname.lastname@example.org
- Once you complete the process KTM Motorcycles will issue your check in 1-2 weeks.
- Any U.S. citizen or resident alien who qualifies for prize money may be required to pay taxes on the gross amount. W-9 forms with a Social Security Number or Tax ID and signature are required by the United States Internal Revenue Service (IRS).
- Any non-resident alien who qualifies for prize money may be subject to Income Tax withholding of 30%, which will be deducted from the prize money as required by the United States IRS.
- WHAT DOES "SERIES END PAYOUT" MEAN?
- This means that you only earn the specified amounts for each class / place for the series - not for the individual events within the series. You must finish in the specified place for the Series end overall championship in that class in order to earn the contingency.
- WHEN / HOW DO I REDEEM MY KTM Motorcycles CASH?
- Once a verified race result is uploaded (usually within 2 weeks of the event date), you will be able to use your qualifying money at your local dealership.
- Amateurs: Once you have your qualified contingency you can use your KTM Motorcycles Dealer credit at any time at any participating KTM Motorcycles dealer to purchase KTM Motorcycles products and other products that will be used for your competitive KTM Motorcycles bike. KTM Motorcycles Dealer credit may not be used for any other manufacturer's bike or parts. To redeem your contingency, let the dealer know you are using your KTM Motorcycles credit and give them your name. The dealer will log in to their account, look up your available awards and redeem them for your purchase. You will be required to provide your pin number before they can redeem any KTM Motorcycles Dealer credit awards. The dealer has the ability to deduct partial amounts from your KTM Motorcycles credit.
- Pros: Your debit card will be filled with the new cash awards within 30 days from the time your results are verified and mailed to you.
- DOES KTM Motorcycles CONTINGENCY EXPIRE?
- Amateurs: Yes, you must use your KTM Motorcycles credit at a dealer within 12 months from when the award was issued. Once the award has expired, it will not be re-issued unless there is a valid reason for it to be re-instated.
- Pros: You must submit your pro payment info found on your dashboard within 60 days of the race. Once submitted, the cash will be deposited to your debit card which you can save or use at any time.
- HOW DO I UPDATE MY CONTACT / BIKE INFORMATION?
- Sign in to your account and click on the ‘edit’ profile link on the top right to update your information. It is important that your contact mailing address and email address be up-to-date for you to receive your reward notifications.
- DO I NEED TO ENTER MY RESULTS?
- You do not need to enter your results. All results from eligible KTM Motorcycles contingency events are verified and uploaded by the event promoter. As long as your name and address information on your profile matches the name you use when you sign up to race, your results will be automatically linked to your profile. Please allow up to two weeks after the event to get your result and award notifications.
- WHAT IF I HAVE A PROBLEM WITH MY CONTINGENCY?
- If you ever have a contingency related issue please submit a support request on the Contact page .